Who We Are

Equilibrious Communications (“we,” “us,” or “our”) is a trauma-informed communications consultancy in Portland, Oregon. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your choices.

This website is hosted on Squarespace. As the site owner, Equilibrious Communications is the data controller for visitor information. Squarespace acts as our service provider and processes visitor data on our behalf and under our instructions.

What This Covers

• Our website and any pages we control

• Forms you submit (contact forms, newsletter sign-ups)

• Scheduling links and email you initiate with us
  

Information We Collect

You provide: Name, email address, company, role, and the content of your messages or form submissions.

Automatic: Basic device and usage information (such as IP address, browser type, and pages viewed) and cookies necessary to keep the site functioning.

From our providers: Information from our email marketing, scheduling, hosting, and analytics tools — for example, subscription status or meeting details.

How We Use Information

• Respond to your inquiries and schedule meetings

• Send newsletters or updates you’ve opted into (you can unsubscribe anytime)

• Operate, secure, and improve this website

• Comply with applicable law
  

How We Share Information

We do not sell personal information. We share limited data only with service providers that help us run email marketing, scheduling, hosting (including Squarespace), analytics (including Google Analytics), and storage. They process data under our instructions and with appropriate safeguards. We may also share information if required by law.

Cookies & Analytics

This site uses cookies and similar technologies to keep the website secure and functional, and to understand how people use the site in aggregate. Squarespace sets essential cookies to run the site (for example, cookies used for security, sessions, and caching). This site also uses Google Analytics, which sets non-essential cookies to help us understand how visitors use the site in aggregate. Google Analytics data is processed by Google and subject to Google’s Privacy Policy. You can manage your non-essential cookie preferences using the cookie banner on this site or through your browser settings.

Data Retention

We keep personal information only as long as needed for the purposes described above — for example, while you’re subscribed to our newsletter or while we’re handling your inquiry. We then delete or anonymize it.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information. No method of transmission or storage is 100% secure.

International Transfers

Our service providers may process data in other countries. Squarespace may store data in the United States and process it in other locations as needed. Where required, appropriate safeguards are used.

Your Choices & Rights

• Unsubscribe from our emails at any time using the link in any message.

• Manage cookie preferences via the banner on this site or your browser settings.

• Depending on where you live (including Oregon, California, and the EU), you may have the right to access, correct, or delete personal data we hold about you. To make a request, use the Contact page on this website.

• If our practices change to include “selling” or “sharing” personal information under applicable U.S. state laws, we will add a Do Not Sell/Share link.
  

Third-Party Links

This site may link to third-party websites or tools (such as scheduling or newsletter services). Their privacy policies apply once you leave our site.

Changes

We may update this Policy from time to time. The “Last updated” date at the top reflects the most current version.

Contact

Questions about these terms? Please use the Contact form on our website.